Lexington, KY, United States
Tuesday, 10 Nov 2009
Last week, 31 people representing nine dealerships from across the US attended Clark Material Handling’s new dealer conference. According to Scott Johnson, director of dealer services, the idea was to focus on developing the core skills required to be a Clark professional. The three-day agenda included sessions on new equipment sales, service, and aftermarket parts operations. In addition to classroom time, attendees participated in practical labs using forklifts to work through real world situations.
“We had involvement from across our entire organisation, including parts, service, sales, purchasing, finance, IT, manufacturing, and customer support [both trucks and parts],” Johnson tells Forkliftaction.com News.
Dennis Lawrence, president and CEO of Clark, addressed the group on the continuing growth of the company, both in North America and globally, and stressed the importance of community involvement to business success.
“Clark believes it is our responsibility to support the communities we do business in, and I encourage our dealers to do the same,” he said. “Be aware of those in need around you and do something positive to make a difference in their lives.”
Dealerships represented included:
Welch Equipment Company (Salt Lake City, UT),
Cal-Lift (Los Angeles, CA),
North Coast Lift Truck (Cleveland, OH),
Holt of California (Sacramento, CA),
Holly Material Handling (Tulsa, OK),
StarLift Equipment (West Haven, CT),
Andersen & Associates (Grand Rapids, MI),
Lift Truck Parts and Service (Boston, MA), and
Equipment Depot (Cincinnati, OH).
